Our Policies & Privacy Standards

Welcome to Besos Blooms (“we,” “us,” “our”). Your privacy is fundamental to us. This Privacy Policy outlines how we gather, utilize, and safeguard your personal information when you interact with our website, place an order, or engage with our services.

By accessing or utilizing our website, you consent to the terms outlined in this Privacy Policy. We encourage you to review this document thoroughly and contact us with any questions.

a. Information You Provide

• Full name, email address, contact number
• Billing and delivery addresses
• Payment information (processed securely by third-party processors; we do not retain full card numbers)
• Gift messages, special instructions, or customization requests
• Feedback, testimonials, or form submissions

b. Information Collected Automatically

• IP addresses, browser specifications, device identifiers
• Pages visited and time spent on site
• Referring URLs and on-site search queries
• Cookies and similar technologies to enhance your experience

• To process and fulfill your botanical orders
• To send order confirmations, delivery updates, or service communications
• To respond to your inquiries and provide customer support
• To improve our website functionality and user experience
• To send promotional content, if you've opted in
• To comply with applicable laws and regulations

We utilize cookies and similar tools to remember your preferences and shopping cart, analyze how our website is used, and provide relevant advertising. You can adjust cookie settings through your browser. Disabling cookies may impact site functionality.

We employ tools such as Google Analytics, Meta Pixel, and Microsoft Advertising UET tag to measure performance and serve relevant ads. You can opt out of personalized advertising:

• Google advertising: google.com
• Microsoft account: microsoft.com/privacy/ad-settings
• Digital Advertising Alliance: optout.aboutads.info

Your information may be shared only with trusted third parties as needed: payment processors, delivery partners, analytics and ad partners, and hosting and IT service providers. All partners are required to handle your information securely and lawfully.

• Request access to your personal data
• Ask for corrections or deletion (permitted by law)
• Unsubscribe from marketing at any time via the unsubscribe link in emails
• Manage cookie settings via your browser or site preferences

We retain personal data only as long as necessary for the purposes stated. We utilize industry-standard encryption and security protocols. However, no online system can guarantee complete security.

Our services are not intended for children under 13. We do not knowingly collect personal data from children. If such data is discovered, it will be deleted.