Policies
Effective Date: 10/30/2025
1. Introduction
Welcome to Besos Blooms ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, www.besosblooms.com, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information to process orders and improve your shopping experience.
a. Information You Provide
You may provide personal information directly when you:
- Place an order
- Create an account
- Submit a contact form
- Add a message or note to a floral order
This may include:
- Name
- Email address
- Phone number
- Billing and delivery addresses
- Special delivery instructions or messages
Payment Information:
Payments are securely processed by third-party providers. We do not store full credit card numbers.
b. Information Collected Automatically
When browsing our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Referring URLs
- Cookie and tracking data (see Section 4)
3. How We Use Your Information
We use collected information to:
- Process and deliver flower orders
- Send order confirmations, updates, and delivery notifications
- Provide customer support
- Improve website functionality, design, and user experience
- Send promotional messages (only if you choose to opt in)
- Comply with legal or regulatory obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
- Remember your shopping cart and preferences
- Analyze website traffic and performance
- Show relevant advertising through platforms such as Google, Meta, and Microsoft
You may disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.
5. Advertising and Analytics
We may use platforms such as:
- Google Analytics
- Google Ads
- Microsoft Advertising
- Meta Pixel
These services may use cookies or identifiers to measure engagement and ad performance.
You may opt out of targeted advertising here:
- Google Ad Settings: https://adssettings.google.com
- Microsoft Privacy & Ads: https://account.microsoft.com/privacy/ad-settings
- Digital Advertising Alliance: https://optout.aboutads.info
We do not sell personal data.
6. Data Sharing and Service Providers
We share information only when necessary to operate our business:
- Payment processors to complete your transaction
- Local florists and delivery partners in Mexico to fulfill your order
- Customer support tools
- Website hosting and security services
- Analytics and advertising platforms
Our partners are required to protect your information and use it only for authorized purposes.
7. Your Rights and Choices
You may request to:
- Access personal data we hold
- Correct or update your personal information
- Request deletion, where legally allowed
- Unsubscribe from marketing communications
- Adjust cookie preferences in your browser settings
To make a privacy request, email: service@besosblooms.com with the subject line Privacy Request.
8. Data Retention and Security
We retain personal information only as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes.
We use secure servers and encryption where applicable. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
9. External Links
Our website may contain links to third-party websites or services. We are not responsible for their content or privacy practices.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors. If we become aware that a child has provided personal data, we will delete it.
11. International Users
If you access our website from outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer.
12. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new Effective Date.
13. Contact Us
Besos Blooms
Email: service@besosblooms.com
Phone: +1 844 234 4017
Address: 848 N Rainbow Blvd, Las Vegas, NV 89107